Even if bureaucracy brings values of rationality, good organisation and high control, some famous managers like Jack Welch declare themselves as foes of bureaucracy. Because, in most of cases, this system doesRead More…
Transparency is double-edged, but good for managers.
In this times, transparency is expected to fix a lot of ill behaviour which led to crisis. Better transparency brings the hope to have trustworthy financial information and to improve market efficiency.Read More…
2020, what will happen to post offices ?
By these times of crisis, we never need more than today to have a strong vision of future which will help to keep the right direction while weathers are bad. A lotRead More…
The very question is no more about services. This is infrastructure.
Today most of discussions regarding organisation performance turn around the concept of service. Companies and company sub-entities are deemed to be more efficient when committed to services delivery. Would it be due toRead More…
Strategic alignement does not matter…
These last 20 years, Information Technology (IT) reshaped the world : business, media, politics, government, defence,… Companies undertook great changes especially around 2000 before the internet bubble went burst. Even if theRead More…
Is it time to overhauling strategic plans ?
As I meet again my customers in this starting of year, most of them does not succeed to keep cost words out of their lips. Either budgets were frozen in spite ofRead More…
Killing IT Costs
In such times of crisis, cost cutting is the most frequent question to be dealt with by a CIO. Business unit managers and CEO would like to get back as much moneyRead More…
Service industry productivity is the current challenge for Europe
The term “post-industrial society” was first coined by Daniel Bell in 1973. He predicted things like the global diffusion of capital, the imbalance of international trade, and the decline of the manufacturingRead More…
Should companies appoint a CTO ?
Strictly speaking CIO extent is around company information asset management, even if he encompasses often operations management as well. Larger companies which would like to lead processes on its own, may feelRead More…
Productivity in IT Divisions
I thought some years ago that Enterprise information system growth was more or less linear, according to a size factor. But getting experience, I soon discovered that inserting a new application inRead More…